Understanding How Callhippo’s Signup Process Works

Entering the market in 2016, CallHippo allows businesses of all sizes to purchase virtual phone numbers for approximately 50 countries worldwide. CallHippo uses cloud computing paired up with phone services, enabling telephone use anywhere across the globe where there is access to an Internet connection.

How Does CallHippo Work

CallHippo provides businesses with a phone system solution that is revolutionary, allowing business managers to replace bulky phone equipment with a built-in softphone and mobile apps. A business owner is able to have a call center up and running in just a few minutes.

CallHippo Features

A comprehensive list of features offered by CallHippo includes:

  • IVR system
  • Customized messages
  • Ability to record phone calls
  • Ability to forward calls to cell phones
  • Voicemail
  • Automatic call forwarding
  • Distribution of working hours for multiple users
  • Management of contacts
  • Sharing of contacts
  • Customer support via email
  • Ring customization
  • Call hold
  • Holding music
  • Muting of calls
  • Voicemail sent to email
  • International numbers

CallHippo offers both local and toll free numbers and is supported by Windows, Mac, iOS, Android, and web-based operating systems.

Benefits of Virtual Numbers

The benefits of virtual toll free phone numbers are many. Virtual phone numbers offer a great amount of mobility, scalability, and cost savings. The system is easily managed and modified by the owner, which removes the need for lengthy hold times to have a provider representative make modifications on behalf of the business. Virtual phone numbers allow a business to expand without having to be physically present in every location. These benefits alone translate into freedom and a greater potential for success for businesses.

CallHippo Pricing

CallHippo pricing ranges from a basic-free plan to bronze, silver, platinum, and enterprise packages, because CallHippo realizes there is no one-size-fits-all solution for every business.

The basic plan is free and accessible for up to two users. It offers:

  • Free softphone
  • Forward-to-device
  • SMS
  • Ring all device
  • Voicemail
  • Free Integration

The bronze plan is $10 per month, per user and offers everything in the basic plan, plus:

  • Call recording
  • Opening hours
  • SMS & voicemail in email
  • Welcome message
  • Call queuing

The silver plan is $18 per month, per user and offers everything in the bronze plan, plus:

  • Free number
  • Free incoming
  • Free $2 credit
  • Call transfer
  • Voicemail transcription

The platinum plan is $30 per month per user and offers everything in the silver plan, plus:

  • Additional $3 credit
  • External SIP phone
  • After call work
  • Multilingual IVR
  • 3-way calling

The enterprise plan is customized for the business, so pricing varies. It includes everything in the platinum plan, plus:

  • Custom onboarding
  • Custom reports
  • Custom integrations
  • Volume discount
  • Dedicated account manager

How Do I Sign Up For CallHippo

CallHippo offers a very simple sign up process, completed in three steps before a business owner can start receiving and making calls. This is the process:

  1. Sign up for service
  2. Select a phone number
  3. Start adding users

Ready to go!

Analytics

Once a business owner is set up, they will have access to in-depth analytics to better understand how the service is being utilized and how the data collected can help to support individual business goals. Analytics collected includes call history and contact details with regard to calls.

In addition to allowing a business owner to better understand how the service is being utilized, data also allows them to oversee team performance as a whole and on an individual basis. Managers examine the number of answered calls and missed calls, the length of time of phone calls and much more.

The long-term success of any business depends on a well-established communication system. Designed to work as a full communication system, CallHippo aims to provide simplicity and effectiveness. As one of the only virtual phone service providers on the market that offers a free or unpaid plan, CallHippo shows they have confidence in their product and what it offers. CallHippo is a strong choice for any business looking to simplify their communication system yet maintain an ability to expand exponentially over time.

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